This Privacy Policy outlines how Ponswim (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit our website and use our mobile application (collectively referred to as the “Platform”). We are committed to respecting and protecting your privacy. By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
Who we are
Ponswim is a dynamic and innovative platform that connects travelers, event organizers, and vacation enthusiasts with a diverse selection of stunning resorts, private pools, and event venues worldwide.
Our mission is to curate extraordinary experiences and make dream getaways a reality. As a team of passionate individuals, we are committed to providing an unparalleled platform for discovering unique destinations and creating cherished memories.
1. Information We Collect
1.1. Personal Information: When you register an account or make a booking on Ponswim, we may collect personal information such as your name, email address, phone number, and billing information.
1.2. Usage Information: We may collect information about your interactions with the Platform, such as the pages you visit, the searches you perform, and the features you use.
1.3. Communication Information: If you contact us, we may collect information about your communication, including any correspondence and feedback.
1.4. Location Information: With your consent, we may collect your precise or approximate location information to provide location-based services and improve your experience.
1.5. Other Information: We may collect additional information that you provide to us voluntarily, such as reviews, ratings, and preferences.
Use of Information
2.1. Personal Information: We use your personal information to facilitate your bookings, improve the Platform, communicate with you, and personalize your experience.
2.2. Usage Information: We use usage information to analyze and enhance the Platform’s performance, security, and functionality.
2.3. Communication Information: We use communication information to respond to your inquiries, provide customer support, and address any issues you may have.
2.4. Location Information: We use location information to offer location-based services, such as finding nearby event places or private pools.
2.5. Other Information: We may use other information you provide to personalize your experience, improve our services, and display relevant content and recommendations.
Disclosure of Information
3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating, analyzing, and improving the Platform.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
3.3. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3.4. Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, investigate fraud, or ensure the safety of our users.
Data Security
4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.2. However, please note that no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute data security.
Your Choices
5.1. Account Information: You can review and update your account information by accessing your account settings on the Platform.
5.2. Communications: You can choose to opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.
5.3. Location Information: You can control the collection of location information through your device settings or by adjusting your preferences on the Platform.
Third-Party Links
6.1. The Platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party websites.
Children’s Privacy
7.1. The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately.
Updates to the Privacy Policy
8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Platform or through other appropriate communication channels.